Delighted blog I Self-serve guides, survey design tips, and more.

retail customer experience featured image

Experience Management 101

Delighted’s retail customer experience guide for 2021 and beyond

smart trends featured image

Reporting & Analysis

A Delighted game-changer: Smart Trends for AI-driven survey text analysis

enjoyhq integration featured image

Reporting & Analysis

Delighted + EnjoyHQ: Centralized feedback for UX and product teams

student parent teacher survey featured image

Creating Surveys

Your 2020 return-to-school student, parent, and teacher survey guide

Trends Folders Announcement

Reporting & Analysis

Introducing Folders: Organize Trends for personalized reporting

additional questions web featured image

Creating Surveys

Announcing Additional Questions for Web surveys

delighted app update featured image

Reporting & Analysis

Delighted iOS app updates: Segment and act on feedback from your iPhone

employee workplace featured image

Experience Management 101

Help your employees ease back into the workplace confidently

reopening business featured image

Experience Management 101

Reopening businesses: Gauging customer needs in light of COVID-19

enhancements additional questions featured image

Creating Surveys

Announcing 7 highly anticipated feature enhancements for Additional Questions

cx leaders helping healthcare covid featured image

Experience Management 101

How 4 customer experience leaders are helping the healthcare industry during COVID-19

chatdesk integration featured image

Reporting & Analysis

Automate ecommerce feedback tagging with Delighted + Chatdesk

mobile app surveys featured image

Distributing Surveys

Mobile app surveys: Best practices and sample questions

pulse survey featured image

Creating Surveys

How to create customer pulse surveys to meet new needs with Delighted

Experience Management 101

Ecommerce customer journey map + template

Top 10 ecommerce trends shaping online retail in 2024

Creating Surveys

25 brand perception survey question examples + template

Post-purchase survey questions you can ask customers after checkout

Distributing Surveys

Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes

Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

View all customers