Delighted blog I Self-serve guides, survey design tips, and more.

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Distributing Surveys

5 popular ways to use 5-star surveys [Video]

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Distributing Surveys

How to create a QR code survey: Gather feedback wherever your customers are

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Experience Management 101

What are customer touchpoints and how to identify them (with examples)

Reporting & Analysis

Email digests: The easiest way to stay on top of feedback

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Experience Management 101

What is customer success?

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Creating Surveys

What is nonresponse bias and how to reduce it with 6 survey tips

Experience Management 101

Delighted 2022 product highlights

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Creating Surveys

Survey design best practices: 7 steps to follow

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Experience Management 101

Connect with other experience management professionals in our NEW Delighted Community

Creating Surveys

How to make the most of a free survey program: 4 tips to know

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Experience Management 101

Employee feedback examples with 10 strategies for giving and receiving feedback

Experience Management 101

Delighted Q3 2022 product recap

Experience Management 101

A beginner’s guide to designing an effective product roadmap

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Experience Management 101

How to create a buyer persona: Best practices and helpful tips

Experience Management 101

Delighted Q1 2024 Product Recap

What is the customer lifecycle? Definition, stages, and tips

Creating Surveys

31 effective employee onboarding survey questions to ask new hires

Introducing 50+ templates for customer and employee lifecycle feedback

Distributing Surveys

Introducing the Delighted Android SDK

NPS email: A complete guide (with tips & examples)

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

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