post-pandemic store experience featured image
How has the in-store experience changed in a post-pandemic world?
employee lifecycle featured image
The 7 employee lifecycle stages and why they matter
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Your step-by-step guide to Customer Experience Management (CXM)
5 metrics your business should measure and track to boost customer satisfaction
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Double-barreled question: Definition, examples, and how to avoid it 
Expectation vs experience: The need to leverage feedback to provide a superior customer service experience
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The benefits of collecting timely and actionable customer feedback
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6 new integrations for automating how you collect and act on customer feedback
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Product-led growth: A product manager’s insight into growth hacking with a better product
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3 steps to customer survey automation
US Demographic trends
7 notable takeaways: US demographic trends in online vs in-store shopping
Square integration
Introducing the Square integration: Trigger post-transaction surveys with Square and Delighted
delighted survey translations
Introducing Survey Translations: Create multilingual surveys for global customer and employee feedback
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Automate candidate and employee feedback collection with 3 new integrations: Greenhouse, Zoho Recruit, and BambooHR
Experience Management 101
Delighted Q1 2024 Product Recap
What is the customer lifecycle? Definition, stages, and tips
Creating Surveys
Post-purchase survey questions you can ask customers after checkout
31 effective employee onboarding survey questions to ask new hires
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product