Delighted blog I Self-serve guides, survey design tips, and more.

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Creating Surveys

3 tips for effectively surveying your employees

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Experience Management 101

What is product/market fit?

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Experience Management 101

What is employee engagement?

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Creating Surveys

Your employee feedback solution has arrived! Introducing employee Net Promoter Score (eNPS) surveys

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Distributing Surveys

Email survey subject lines: 7 best practices to improve your open and click-through rates

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Distributing Surveys

You requested, we updated. A Delighted + Salesforce integration revamp you don’t want to miss!

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Reporting & Analysis

Trends monitoring now supported on the Delighted iOS App

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Experience Management 101

How Delighted Uses Delighted: An interview with Customer Concierge

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Distributing Surveys

When to send your NPS survey: Best practices for your NPS program

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Creating Surveys

CSAT vs NPS vs CES: Which customer satisfaction metric is best?

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Creating Surveys

10 best product survey questions for product managers to gather customer feedback

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Distributing Surveys

Introducing the Delighted Autopilot API

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Distributing Surveys

4 new free integrations: Freshdesk, Gorgias, Teamwork, and LogRocket

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Reporting & Analysis

Just in! Top-requested updates to the Delighted Email digest

Experience Management 101

Delighted Q1 2024 Product Recap

What is the customer lifecycle? Definition, stages, and tips

Creating Surveys

Post-purchase survey questions you can ask customers after checkout

31 effective employee onboarding survey questions to ask new hires

Distributing Surveys

Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes

Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

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