Delighted blog I Self-serve guides, survey design tips, and more.

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Distributing Surveys

Automate candidate and employee feedback collection with 3 new integrations: Greenhouse, Zoho Recruit, and BambooHR

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Experience Management 101

Why and how to improve employee advocacy: 4 tips you should know

Keys to skimmable surveys

Creating Surveys

The 5 keys to skimmable surveys for improved feedback

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Experience Management 101

Top 5 customer service metrics to measure and track

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Experience Management 101

A founder’s guide to product-led growth: 5 best practices for growing your business

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Experience Management 101

Customer engagement 101 | What, why, and how explained

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Distributing Surveys

Introducing the ActiveCampaign integration: 5 survey triggers to automate your CX program

cx leader spotlight michael bair

Experience Management 101

CX leader spotlight: Michael Bair, SVP of Customer Experience at FIGS

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Experience Management 101

What is employee experience (EX) & why is it important?

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Creating Surveys

4 strategies to prevent acquiescence bias in your customer surveys

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Experience Management 101

Voice of the Customer methodologies and question examples

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Experience Management 101

Introducing Delighted Core Certification: A free course to help you become a Delighted expert

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Creating Surveys

2 new survey types: 3-point CSAT surveys and 7-point CES surveys

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Creating Surveys

Announcing Delighted Product/Market Fit surveys. Add PMF to your product development toolkit.

Experience Management 101

Delighted Q1 2024 Product Recap

What is the customer lifecycle? Definition, stages, and tips

Creating Surveys

Post-purchase survey questions you can ask customers after checkout

31 effective employee onboarding survey questions to ask new hires

Distributing Surveys

Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes

Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”

Andy Dunn

Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”

JT Marino

Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”

Amanda Richardson

VP Product

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