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Google sheets integration featured image
New integration: Sync survey responses into Google Sheets
Closed-loop feedback featured image
Closed-loop feedback: What it is and how to build a successful closed-loop feedback system
iOS Widgets featured image
Track CX metrics from your home screen with iOS Widgets
close-ended questions blog post feature image
Close-ended questions: Definition, types, examples, and advantages   
employee retention strategies blog post featured image
10 effective employee retention strategies 
customer churn featured image
What is customer churn? How to measure and reduce it 
referral incentive tremendous
Choosing the right customer referral incentive to drive referrals
likert scale featured image
What’s a Likert scale and how can you use it to better understand your audience?
customer loyalty guide
Customer loyalty: A guide to building and measuring positive experiences 
q2 2022 product updates recap featured
Delighted Q2 2022 product recap
referral programs 101 featured image
Referral programs 101: Driving sales with your happiest customers
Introducing Delighted’s Link platform revamp: New in-app survey link builder
biased questions examples bad survey questions featured image
Avoiding biased questions: 7 examples of bad survey questions
Omnichannel retail trends image
What is omnichannel retail? A guide to the latest trends in omnichannel customer experience
Experience Management 101
Delighted Q1 2024 Product Recap
What is the customer lifecycle? Definition, stages, and tips
Creating Surveys
31 effective employee onboarding survey questions to ask new hires
Introducing 50+ templates for customer and employee lifecycle feedback
Distributing Surveys
Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes
Introducing the Delighted Android SDK

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product