Taking Action

Taking action on feedback is the key to creating exceptional experiences. Therefore, it’s just as important to learn how to effectively close the loop with your respondents – promoters and detractors alike. Learn how in our latest taking action guides.

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Customer referrals meet CX: Delighted’s Friendbuy integration
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10 ways to do more with your promoters
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Get personal: 12 reasons to follow up with detractors
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Customer testimonials: The complete testimonial marketing guide
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The customer feedback-powered reputation marketing blueprint
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Introducing Testimonials: Turn customer feedback into social proof
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Announcing Delighted + Klaviyo for feedback-based ecommerce marketing automation
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How to close the loop on customer experience feedback