Taking action: Learn tips on closing the loop with survey respondents

Taking Action

Taking action on feedback is the key to creating exceptional experiences. Therefore, it’s just as important to learn how to effectively close the loop with your respondents – promoters and detractors alike. Learn how in our latest taking action guides.

Customer testimonials blog post featured image

8 customer testimonial examples and how to use them

The Editorial Team

Digesting negative feedback blog post featured image

Navigating negative feedback: 5 tips for managing feedback burnout

Closed-loop feedback featured image

Closed-loop feedback: What it is and how to build a successful closed-loop feedback system

referral incentive tremendous

Choosing the right customer referral incentive to drive referrals

referral programs 101 featured image

Referral programs 101: Driving sales with your happiest customers

G2 and Delighted integration visual

New integration: Increase reviews with G2 + Delighted

Casper featured image

Webinar recap: How Casper unlocks Promoter referral revenue

Expectation vs experience: The need to leverage feedback to provide a superior customer service experience

delighted gladly integration featured image

Follow up, close the loop, and take action: Delighted’s Gladly integration

friendbuy integration featured image

Customer referrals meet CX: Delighted’s Friendbuy integration

nps promoters featured image

10 ways to do more with your promoters

nps detractors featured image

Get personal: 12 reasons to follow up with detractors

reputation marketing featured image

The customer feedback-powered reputation marketing blueprint

customer testimonials featured image

Introducing Testimonials: Turn customer feedback into social proof

klaviyo integration featured image

Announcing Delighted + Klaviyo for feedback-based ecommerce marketing automation

Experience Management 101

What are customer touchpoints and how to identify them (with examples)

What is customer success?

Creating Surveys

12 demographic survey questions (with examples)

Open-ended questions: Definition, examples, and tips

Distributing Surveys

5 popular ways to use 5-star surveys [Video]

How to create a QR code survey: Gather feedback wherever your customers are

Sign up now and survey customers for free. You're minutes away from getting feedback!