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What is customer success blog post featured image
What is customer success?
Nonresponse bias blog post featured image
What is nonresponse bias and how to reduce it with 6 survey tips
Delighted 2022 product highlights
Survey design blog post featured image
Survey design best practices: 7 steps to follow
Delighted community featured image
Connect with other experience management professionals in our NEW Delighted Community
How to make the most of a free survey program: 4 tips to know
Employee feedback blog post featured image
Employee feedback examples with 10 strategies for giving and receiving feedback
Delighted Q3 2022 product recap
A beginner’s guide to designing an effective product roadmap
Buyer persona featured image
How to create a buyer persona: Best practices and helpful tips
Google sheets integration featured image
New integration: Sync survey responses into Google Sheets
Closed-loop feedback featured image
Closed-loop feedback: What it is and how to build a successful closed-loop feedback system
iOS Widgets featured image
Track CX metrics from your home screen with iOS Widgets
close-ended questions blog post feature image
Close-ended questions: Definition, types, examples, and advantages   
Experience Management 101
What is the customer lifecycle? Definition, stages, and tips
What are customer touchpoints and how to identify them (with examples)
Creating Surveys
Survey fatigue: What it is, why it happens, and how to avoid it
35 post-event survey questions to ask for event feedback
Distributing Surveys
NPS email: A complete guide (with tips & examples)
5 popular ways to use 5-star surveys [Video]

You don’t have to take our word for it

Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO
“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder
“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product